PRIVACY & POLICY

🔎 Introduction

Welcome to Wholesuits.com — your trusted destination for authentic, elegant, and affordable ethnic fashion. At Wholesuits, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

We are committed to maintaining the confidentiality and security of your data and ensuring complete transparency in how we handle it. By using our website, you agree to the practices described in this policy. We encourage you to read it carefully and reach out to us if you have any questions or concerns.

If you do not agree with any part of this Privacy Policy, please discontinue use of the Website.

 

 

📌 Purpose and Legal Basis for Data Collection

At Wholesuits, we collect and use your personal information for specific, legitimate purposes. We ensure that all data processing activities are compliant with applicable Indian laws (such as the IT Act, 2000 and its 2011 Rules), and where applicable, international regulations such as the General Data Protection Regulation (GDPR).

1. Purposes for Which We Use Your Information

We use the data collected from you for the following purposes:

a. Order Fulfilment and Customer Support

• To process, confirm, and deliver your orders.

• To provide order status updates and resolve shipping or return-related queries.

• To offer support through email, phone, or chat.

b. User Account Management

• To allow you to register and manage your Wholesuits account.

• To store your preferences, address book, and past orders for ease of use.

c. Marketing and Promotional Communication

• To send you promotional emails, offers, and newsletters (only if you have opted in).

• To recommend products and offers based on your past shopping behavior.

d. Website Optimization and Analytics

• To understand user behavior and improve website design, navigation, and content.

• To detect website performance issues or fraudulent activity.

e. Legal Compliance and Fraud Prevention

• To comply with applicable laws and tax regulations.

• To detect, investigate, and prevent unauthorized or fraudulent activities.

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2. Legal Basis for Processing Your Information

We process your personal data under one or more of the following legal bases:

You may withdraw your consent at any time by contacting us at support@Wholesuits.com, subject to applicable legal or contractual constraints.

 

🍪 Cookies and Tracking Technologies

At Wholesuits, we use cookies and similar tracking technologies to enhance your browsing experience, provide personalized services, and understand how our website is used. This section explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help the website remember your preferences and activities (such as login, cart contents, or visited pages), making future interactions smoother and more efficient.

Cookies may be:

• Session Cookies: Temporary and deleted once you close your browser.

• Persistent Cookies: Remain on your device for a set period or until deleted manually.

2. Types of Cookies We Use

a. Essential Cookies

These are necessary for the website to function properly and enable core features such as:

• Adding items to your cart

• Secure checkout

• Account login

b. Performance and Analytics Cookies

These cookies collect information about how visitors use our website, including:

• Pages visited

• Time spent on the website

• Any errors encountered

We use tools like Google Analytics to analyze and improve our website’s functionality and user experience.

c. Functional Cookies

These cookies remember your choices (like location, language, or past activity) to provide a more personalized experience.

d. Advertising and Targeting Cookies

We may use these cookies to:

• Show you ads that are more relevant to your interests.

• Measure the effectiveness of marketing campaigns.

They may be set by us or third-party advertising platforms like Google Ads or Facebook Pixel.

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3. Third-Party Cookies

Some cookies on our website may be placed by trusted third-party service providers. These cookies may collect information such as IP address, browser type, or engagement with ads. Third-party cookies are subject to the privacy policies of the respective external providers.

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4. Your Cookie Choices

You have the right to control the use of cookies:

• Most browsers allow you to block or delete cookies through browser settings.

• You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

• To opt out of interest-based advertising from Google, visit Ads Settings.

Note: Disabling certain cookies may affect the functionality of some features on our website.

4.Consent

1.  As stated above, by accessing and/or using the Website and/or Services, you consent to Your Information being collected, stored and used in the manner laid out in this Privacy Policy. The collecting and retaining agency in respect of Your Information is Company.
2. You hereby acknowledge that the collection of Your Information as described in Clause 1 of this Privacy Policy is necessary to fulfil the purposes specified in Clause 2 of this Privacy Policy.
3. The Company will take every reasonable step to ensure that your personal information that the Company processes is accurate and, where necessary, kept up to date. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. Upon request, you may review Your Information as provided by you to the Company. You may also request that Your Information is corrected, completed, amended or updated. Any requests in this regard may be made to the following entity by way of an email with the subject-line “Privacy Policy: Request to Review/Correct/Complete/Amend/Update Information” (as applicable): Support@Wholesuits.com.

    

4. You may withdraw your consent for the subsequent use of your personal data by Company, by sending an email to the following entity with the subject-line “Privacy Policy: Withdrawal of Consent” Support@Wholesuits.com.
5.  clearly stating the following information: (i) identification details, if any; (ii) scope of withdrawal of consent. Company reserves the right to seek further details from you in order to ascertain the exact nature of the withdrawal of consent. Withdrawal of consent shall not be treated as effective unless the communication is made in the manner described above and shall only apply prospectively. Withdrawal of consent may result in the Company being unable to provide Services to you.

 

🔄 Data Sharing & Third-Party Disclosure

At Wholesuits, we value your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your personal data to third parties for marketing purposes without your explicit consent. However, we may share your data with trusted third parties to fulfill our services and legal obligations, as described below:

1. Service Providers and Partners

We may share your information with carefully selected third-party service providers who assist us in operating our business, such as:

Service Category	Examples of Partners	Purpose of Sharing
Payment Gateways	PayUMoney.	To securely process online payments.
Logistics & Delivery	Delhivery.	To ensure proper shipping and return handling.
Marketing Platforms	Google Ads, Meta (Facebook/Instagram)	To manage campaigns and personalized promotions.
Analytics Services	Google Analytics	To track user behavior and improve performance.

 

These partners are contractually obligated to use the data only for the services they provide and are not permitted to use it for any other purpose.

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2. Legal Disclosures

We may disclose your information when required to:

• Comply with applicable laws, regulations, or legal proceedings.

• Respond to lawful requests from public authorities, including to meet national security or law enforcement requirements.

• Protect the rights, property, or safety of Wholesuits, our customers, or others.

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3. Business Transfers

In the event of a merger, acquisition, asset sale, or bankruptcy, your personal data may be transferred to a third party as part of that transaction. You will be notified via email or a prominent notice on our website if such a change occurs.

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4. With Your Consent

In all other cases, we will share your personal information only with your explicit consent. For example, if you choose to link your Wholesuits account with a third-party service or participate in a collaborative promotion.

 

🔐 Data Security Measures

At Wholesuits, we are committed to protecting your personal information and ensuring its confidentiality, integrity, and availability. We implement appropriate technical and organizational security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

1. Technical Safeguards

We use a variety of technologies and best practices to keep your information secure, including:

• SSL encryption (HTTPS) to protect your data during transmission.

• Secure servers and firewalls to prevent unauthorized access.

• Regular security updates and patches for our website and systems.

• Strong password policies for admin access and internal tools.

2. Organizational Safeguards

• Access to customer data is restricted to authorized personnel who are required to keep the information confidential.

• Employees and partners handling your data are trained in data privacy and security best practices.

• We regularly review our data collection, storage, and processing practices to ensure ongoing compliance and improvement.

3. Payment Security

We do not store your payment details such as credit/debit card numbers or CVV codes. All payment processing is handled by trusted, PCI-DSS-compliant payment gateways like PayUMoney to ensure secure transactions.

4. Breach Notification

While we take all reasonable steps to protect your data, in the unlikely event of a data breach that poses a significant risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable laws.

 

🛡️ Your Rights & Data Control Options

We respect your rights over your personal data and are committed to giving you clear choices and control. Depending on the applicable laws (such as Indian IT Rules or, if relevant, GDPR), you may have the following rights:

1. Right to Access

You have the right to request access to the personal information we hold about you, including:

• What data we collect

• Why we collect it

• With whom it is shared

2. Right to Rectification

If your personal data is inaccurate or incomplete, you may request correction or updating of your information (such as contact details or shipping address).

3. Right to Deletion (Right to be Forgotten)

You may request the deletion of your personal data in certain circumstances, such as:

• When the data is no longer needed

• When you withdraw your consent (where applicable)

Please note: Some data may be retained for legal or regulatory compliance.

4. Right to Object or Restrict Processing

You have the right to:

• Object to our processing of your personal data for direct marketing purposes.

• Request that we restrict processing under certain conditions (e.g., while we verify your correction request).

5. Right to Withdraw Consent

If you have previously consented to data processing (e.g., for marketing emails), you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of prior processing.

6. Right to Data Portability (if applicable)

Where technically feasible and legally required, you may request a copy of your personal data in a commonly used format to transfer to another service provider.

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🔧 How to Exercise Your Rights

To request access, correction, or deletion of your data, or to exercise any of your rights listed above, please contact us at:

📧 Email: support@Wholesuits.com
📞 Phone: +91 7575054241
📍 Address: Rajhans Fabrizo Textile Market, BRTS Rd, near Polaris Textile City, Magob, Surat, Gujarat 395010

We aim to respond to all valid requests within a reasonable timeframe and in accordance with applicable laws.

🗃️ Data Retention Periods

At Wholesuits, we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

1. Customer Information

We retain your name, contact details, address, and order history for the duration of your account’s activity and for a period of up to 7 years thereafter for purposes such as:

• Providing customer support

• Handling returns, exchanges, and warranty claims

• Legal or accounting compliance (e.g., tax laws)

2. Marketing Preferences

If you opt in to receive promotional emails or newsletters, we will retain your contact details until you unsubscribe or request deletion.

3. Payment Information

We do not store full payment card details. However, transaction records provided by our payment partners may be retained as required by financial regulations for up to 7 years.

4. Cookies and Analytics Data

Cookies and similar tracking technologies may be retained in your browser or system for up to 24 months, depending on their purpose (e.g., session management, analytics, personalization). You can manage these settings from your browser.

5. Account Deletion

If you request to delete your account, we will remove your personal data within 30 days of receiving the request, unless retention is required by law (e.g., records of transactions for tax compliance).

 

Company reserves the right to update or modify this Privacy Policy at any time. Any change to this Privacy Policy shall be deemed to be effective as soon as such change reflects on [https://Wholesuits.com/privacy-policy/]. As a user of the Website and/or Services, you are advised to check this Privacy Policy periodically to keep yourself updated on any changes. You hereby acknowledge that any collection, storage, processing or other use of Your Information shall be governed by the Privacy Policy as applicable at the time of such collection, storage, processing or other use.